Terms of Service

Effective Date: Jan 1, 2026

Welcome to the website and landing pages operated by Z. Real Estate TEAM, represented by Ricky Raad with Heller Murch Realty.

By accessing this website, submitting a form, requesting a CMA, requesting a home valuation, booking a consultation, or using any services offered through this website, you agree to these Terms of Service.

If you do not agree with these Terms of Service, please do not use this website or submit your information.

1. Who We Are

This website is operated for real estate marketing and lead generation purposes by:

Z. Real Estate TEAM
Ricky Raad
Heller Murch Realty
Email: [email protected]

2. Purpose of This Website

This website is intended to provide real estate information, seller resources, home valuation requests, CMA requests, marketing information, and consultation opportunities for property owners and prospective sellers.

The information on this website is general in nature and is not a substitute for professional real estate advice, legal advice, financial advice, tax advice, appraisal advice, or mortgage advice.

3. No Agency Relationship Created by Website Use

Using this website, submitting a form, requesting a CMA, requesting a home valuation, or communicating with us through this website does not automatically create an agency relationship, client relationship, listing agreement, or representation agreement.

A formal real estate agency relationship is only created when required disclosures are completed and a written agreement is signed, where applicable.

4. CMA and Home Valuation Disclaimer

Any CMA, instant CMA, automated valuation, market estimate, price range, or property value report provided through this website is for informational purposes only.

It is not a formal appraisal and should not be relied upon as a guaranteed sale price or market value.

A more accurate valuation may require a detailed review of the property, including but not limited to:

  • Recent comparable sales

  • Active and expired listings

  • Property condition

  • Renovations and updates

  • Basement suite details

  • Strata documents, where applicable

  • Special levies or upcoming assessments

  • Location factors

  • Permits, municipal records, title, easements, or rights-of-way

  • Market conditions at the time of listing

Market values can change at any time and no valuation is guaranteed.

5. “Sell in 30 Days or Get $5,000 Cash” Offer

Any “Sell in 30 Days or Get $5,000 Cash” offer advertised on this website is subject to separate written terms, conditions, eligibility requirements, and approval.

Submitting a form, requesting a CMA, or contacting us through this website does not automatically qualify you for the $5,000 cash offer.

The offer may require, among other conditions:

  • A signed listing agreement with Ricky Raad and/or Heller Murch Realty

  • Agreement on a recommended listing price and pricing strategy

  • Reasonable access for showings, marketing, photography, and buyer appointments

  • Cooperation with marketing recommendations

  • Accurate disclosure of property condition and known material facts

  • No undisclosed title, legal, access, tenancy, municipal, or property issues that materially affect saleability

  • Compliance with all applicable brokerage, legal, and regulatory requirements

  • A written agreement confirming the exact terms of the offer before the listing begins

The meaning of “sell,” the 30-day period, payment eligibility, exclusions, and any other conditions must be set out in a separate written agreement. If there is any conflict between this website and a signed written agreement, the signed written agreement will control.

6. Accuracy of Information You Provide

By submitting information through this website, you agree that the information you provide is accurate, complete, and truthful to the best of your knowledge.

You are responsible for notifying us of any important property details that may affect value, buyer interest, saleability, financing, insurance, or disclosure obligations, including but not limited to:

  • Renovation history

  • Basement suite status

  • Whether a suite has a separate entrance

  • Whether a suite is authorized

  • Special levies or expected strata assessments

  • Water damage, structural concerns, drainage, or foundation issues

  • Former grow-op, remediation, or city records

  • Unpermitted renovations

  • Oil tank or environmental concerns

  • Easements, rights-of-way, access issues, or title concerns

  • Location factors such as busy roads, highways, rail lines, power lines, industrial use, shelters, cemeteries, or other nearby uses that may affect buyer perception

Providing incomplete or inaccurate information may affect the accuracy of any CMA, valuation, marketing advice, or service provided.

7. Not Intended to Solicit Clients Under Contract

This website is not intended to solicit buyers or sellers who are already under a written agency agreement, listing agreement, buyer agency agreement, or other representation agreement with another licensed real estate professional.

If you are currently represented by another real estate professional, please consult your existing representative before submitting a request or engaging with our services.

8. Communication Consent

By submitting your contact information through this website, you agree that Ricky Raad, Z. Real Estate TEAM, Heller Murch Realty, and/or authorized representatives may contact you regarding your inquiry, CMA request, property valuation, real estate needs, and related services.

We may contact you by phone, email, text message, or other communication methods you provide.

You may unsubscribe or opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting:

[email protected]

9. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website or submitting information, you agree that we may collect, use, store, and process your information in accordance with our Privacy Policy.

10. Use of Third-Party Tools

We may use third-party software and service providers to operate this website, process form submissions, manage CRM records, send communications, prepare reports, analyze data, schedule appointments, or improve our services.

These may include website platforms, CRM systems, email/SMS tools, analytics tools, automation tools, real estate data tools, and AI-assisted tools.

We are not responsible for interruptions, errors, delays, or data handling practices caused by third-party platforms outside of our reasonable control.

11. AI-Assisted Content and Automation

Some reports, responses, summaries, CMA preparation steps, or follow-up communications may be assisted by automation or artificial intelligence tools.

AI-assisted information may be incomplete, inaccurate, or require human review. Any valuation, recommendation, or strategy should be reviewed by a qualified real estate professional before being relied upon.

12. MLS, Market Data, and Third-Party Information

Any market data, property information, sold data, active listing data, expired listing data, or comparable sales information used in a CMA or report may come from third-party sources.

Although we aim to provide useful and accurate information, we do not guarantee that all third-party data is complete, current, error-free, or available for every property.

Market information may change without notice.

13. No Guarantee of Results

We do not guarantee that your property will sell, sell within a specific timeframe, sell for a specific price, receive a specific number of showings, attract a specific buyer, or achieve a specific result.

Real estate outcomes depend on many factors, including market conditions, pricing, property condition, location, buyer demand, interest rates, financing conditions, access, competition, negotiation, and other factors outside our control.

Any testimonials, case studies, past results, marketing examples, or success stories shown on this website are examples only and do not guarantee future results.

14. Website Content

All text, graphics, branding, layouts, videos, forms, reports, marketing materials, and other content on this website are owned by or licensed to Z. Real Estate TEAM, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or use our website content for commercial purposes without written permission.

15. Prohibited Use

You agree not to use this website to:

  • Submit false, misleading, or fraudulent information

  • Impersonate another person

  • Interfere with the website’s security or functionality

  • Attempt to access private systems, forms, databases, or CRM records

  • Send spam, malware, or harmful code

  • Use the website for unlawful purposes

  • Copy or scrape website content, forms, data, or marketing material without permission

We reserve the right to restrict or block access to the website if misuse is suspected.

16. Third-Party Links

This website may contain links to third-party websites, tools, social media platforms, calendars, advertisements, or resources.

We are not responsible for the content, privacy practices, terms, accuracy, or availability of third-party websites.

Accessing third-party links is at your own risk.

17. Limitation of Liability

To the maximum extent permitted by law, Z. Real Estate TEAM, Ricky Raad, Heller Murch Realty, and their representatives are not liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of this website, reliance on website information, form submission, delayed communication, third-party platform error, market data error, or inability to access the website.

This does not limit any obligations that cannot legally be limited under applicable law.

18. Indemnity

You agree to indemnify and hold harmless Z. Real Estate TEAM, Ricky Raad, Heller Murch Realty, and their representatives from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, inaccurate information you provide, violation of these Terms, or violation of any applicable law.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Terms.

20. Governing Law

These Terms of Service are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

Any disputes relating to this website or these Terms will be handled in British Columbia, unless otherwise required by law.

21. Contact

If you have questions about these Terms of Service, please contact:

Ricky Raad
Z. Real Estate TEAM
Heller Murch Realty
Email: [email protected]